Forum Discussion

Venkmen's avatar
Venkmen
New Contributor
4 years ago

Flash and Contour Website - Now Disabled

The Contour Website just stopped working (finally) due to Flash being disabled. I tried on multiple browsers and no go.  This is completely expected, and yet Cox did not update the website. When wi...
Bruce's avatar
Bruce
Honored Contributor III
4 years ago

Their website still uses Flash?  Why they'd disable it?  Flash still works.  Just no updates for Flash.

  • Venkmen's avatar
    Venkmen
    New Contributor
    4 years ago

    It's been well reported that Adobe was ending Flash for a couple of years now. They have even gone as far as stating you should uninstall it. The Contour website is asking for an update, but there is no new update available due to Adobe sunsetting the product. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      4 years ago

      I remember the statement from Adobe.  If you don't need it, remove it.  If you still need it, use it but beware of security and functionality issues.

      I'm just surprised after 2 years of EoS from Adobe, Cox still employs it.

    • BrianM's avatar
      BrianM
      Moderator
      4 years ago
      Are you using a bookmarked link for the watch tv site? We updated the watchtv page within the last few months, which does not use flash https://watchtv.cox.com

      Brian
      Cox Support Forum Moderator
      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago

        Good to know.  Is there a Redirect Notice on the old page?

        I know some browsers can be set to not direct.  Perhaps this was the problem.