Forum Discussion

newmthw's avatar
New Contributor
6 years ago

Favorites disappeared from the favorites guide list

Over the weekend, some of my favorites disappeared from the favorites guide. Is this a known issue and/or wide spread?

2 Replies

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  • Hi Newmthw,

    Thank you for contacting us via Cox forums. We do not have any reports of an issue with the Favorites guide on Contour 2. What channels have disappeared from your favorite list?

    Maria L.
    Cox Support Forum Moderator
  • yak's avatar
    Contributor III

    Instead of "Favorites" I have used "Skipped Channels" to achieve the same result.  About one month ago,  all of my skipped channels were reinstated without me doing anything. Cox said that they had never heard of anything like this happening.  I don't have a solution for you but at least I know that I am not the only one.