Forum Discussion

Bassgrabber's avatar
Bassgrabber
New Contributor
5 years ago

ESPN Freezing up

ESPN is always freezes up. Only channel on my overpriced Standard Contour TV package that pixilates and freezes up. Calling in is no help, resetting box is no help.. Is anyone else experiencing this issue? I'm ready to cancel and make the switch to Hulu Live TV for a third of the price..

  • BrianM's avatar
    BrianM
    Moderator
    5 years ago
    That would usually indicate a signal issue. Make sure the coaxial cable is still tight on both ends, remove any splitters temporarily to see if there is any difference. Short of that, we may need to have a technician out to the home. If needed, we can schedule this by email. You can email us at cox.help@cox.com.

    Brian
    Cox Support Forum Moderator