ESPN and other sports channels are glitchy
All channels are okay, but when we turn on espn to watch sporting events, it’s glitchy and stops every couple of seconds...does this happen to anyone else?? We can’t watch sporting events because of...
Forum Discussion
This has been happening to my ESPN for at least 2 months now. I can’t enjoy my Monday Night Football because of this issue. Frustrating.
Sharon, nothing to do with cables, connections, accounts. Local san Diego content comes thru fine but your feed from espn is the problem.
- Hi Alanc8237,
We don't want you to miss your sports shows. Please contact us via Private Message on Facebook or DM on Twitter @coxhelp or email us at cox.help@cox.com with your full name & address and we can further investigate this issue.
Ben S.
Cox Support Forums ModeratorI am having this issue as well. Technicians even saw packets drop out but said it was my host box. That was swapped but no change. This is obviously a Cox issue so please let us know what Cox is doing to remedy this situation.
- Hi Flinx78,
Because you have been having this issue for so long we need to investigate what is going on. Please contact us via Facebook or Twitter @coxhelp or email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums ModeratorMy ESPN is now glitchy and stopping ever few seconds. Was a solution found? Is there any way to fix this? All other stations are fine.
- Hi Sfragiao, We are not seeing this as a widespread issue. ESPN and other sporting events tend to expose signal issues before other channels are affected. We first recommend making sure that all coax connections are tight and secure within the home. If the problem continues we can check the signals on an individual basis and schedule a tech out if necessary. Please reach out to us privately with your account info including full street address to our email cox.help@cox.com
Greg P
Cox Forums Moderator
I have the same problem in Florida. Cox, espn choppy for live events, sound is fine and commercials are fine. Using contour.
- Hi Zipzip2,
We would need to investigate what is going on. Please contact us via Facebook or Twitter @coxhelp or email us at cox.help@cox.com with your full name and address and the name of the primary account holder.
Thank you,
Mike J.
Cox Support Forums Moderator I am having the exact same problem for about 9 weeks now on both ESPN 1 and 2 on channels 26 and 27 in Gainesville FL. I have reset the box multiple times and even called and spoke to a live person. They confirmed that they are receiving the same complaint from multiple customers. I hope that they can fix it soon.
