Forum Discussion
Ejyen
New Contributor II
Calling cox is a HUGE headache.....no one can fix the issue and getting a refund?? That’s been a headache too
SharonL
5 years agoFormer Moderator
Hello Ejyen,
Thank you for reaching out to the Social Media Team. We would love to see if we can help you get this issue resolved. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Sharon
Cox Support Forum Moderator
Thank you for reaching out to the Social Media Team. We would love to see if we can help you get this issue resolved. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Sharon
Cox Support Forum Moderator
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