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drpepper's avatar
drpepper
New Contributor

Error: TVAPP-00170 on watchtv.cox.com

Not able to watch TV on PC or tablet do to this error. Tried multiple browsers and same result. Issue began a few days ago and was working fine previously.

Any suggested fix?

Thanks

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  • CoronaDoc's avatar
    CoronaDoc
    New Contributor

    Chatted with Tech Support.  For those who do not have a TV and Internet bundle, they have deactivated access to tv via internet.  You can see if tech support will try to get you reconnected, but this is a corporate thing.  They just implemented it this last week.

    • drpepper's avatar
      drpepper
      New Contributor

      That might be it CoronaDoc.  Thank you.

  • CoronaDoc's avatar
    CoronaDoc
    New Contributor

    Same Problem for three days.  Changed password, browsers, computers.  Single person using the account.  Nothing works.

      • Allan's avatar
        Allan
        Moderator
        @Drpepper, If you have not done so, I recommend rebooting the devices that you are currently trying to use. -Allan, Cox Support Forums Moderator.