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briteyes50's avatar
briteyes50
New Contributor
5 years ago

Error Code XRE 03121 talked to the tech & she was very nice, but could not remedy the problem - I never upgraded to anything & tried changing channels all the same code, tried the rebooting of the modem & the small boxes NOTHING same error - ca

Error Code XRE 03121 talked to tech culd not remedy  the problem.  I never upgraded to anything , tried changing channels all the same code, tried rebooting the modem as well as the small  boxes NOTHING same error - cannot get connected to the TV due to this error code!!!!!!  Very frustrating!!!!!!

  • Allan's avatar
    Allan
    Moderator
    5 years ago
    @Briteyes50, This is a known issue that our video team is currently investigating. Once they have tracked down the issue and fixed it, you should no longer experience this issue. I am truly sorry for this inconvenience. -Allan, Cox Support Forums Moderator.