Forum Discussion

briteyes50's avatar
briteyes50
New Contributor
5 years ago

Error Code XRE 03121 talked to the tech & she was very nice, but could not remedy the problem - I never upgraded to anything & tried changing channels all the same code, tried the rebooting of the modem & the small boxes NOTHING same error - ca

Error Code XRE 03121 talked to tech culd not remedy  the problem.  I never upgraded to anything , tried changing channels all the same code, tried rebooting the modem as well as the small  boxes NOTH...
Allan's avatar
Allan
Moderator
5 years ago
@Briteyes50, This is a known issue that our video team is currently investigating. Once they have tracked down the issue and fixed it, you should no longer experience this issue. I am truly sorry for this inconvenience. -Allan, Cox Support Forums Moderator.