Forum Discussion

camo's avatar
camo
New Contributor
5 years ago

Dvr

When watching some recorded shows when I fast fwd past the commercials it will return to the start of the commercials I just fast forwarded past.
AnnoyedSmile's avatar
AnnoyedSmile
New Contributor
5 years ago

I am having the exact same issue and reboot did not help.  It is happening on all of my receivers.  Also, different recordings.

  • MaryF's avatar
    MaryF
    Former Moderator
    5 years ago
    Hello AnnoyedSmile,

    We want to help. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue.

    Mary
    Cox Support Forums Moderator
    • AnnoyedSmile's avatar
      AnnoyedSmile
      New Contributor
      5 years ago

      I already have a support ticket opened, that I have heard nothing from in two days.

      • Allan's avatar
        Allan
        Moderator
        5 years ago
        @AnnoyedSmile, We can assist you with that ticket. Please send us an email with your full name, address, and a brief description of the issue so we can help. Thanks. -Allan, Cox Support Forums Moderator.