Hi Camo. I apologize that we are aware of this issue and are working to get it resolved. Please try to use the 2x option when fast-forwarding to see if this works. Thanks, Lisa H, Cox Support Forums Moderator
I find the same issue. I have a Cisco DVR. I do not like the unit, it is loud and uses a lot of power and often forwards inconsistently, sometimes skipping 20 minutes of content. Unplugging is totally useless as Allan suggests. I would ask, why are we forced to pay for power hungry spinning hard drives when low power SSD's are the norm?
I have the same problem. Started happening about 6 months ago. Sometimes when I start to rewind or fast forward it will instantly skip to the beginning or the end of the program. I then have to start over and figure out where I left off in the program. I noticed on the bottom of the DVR I just received (I'm on my 4th in 2.5 years) the build sticker says it was manufactured in 2011.