Forum Discussion

edp's avatar
New Contributor
4 years ago

DVR shows no longer play to the end

I have recorded shows on my dvr. i tried to re-watch and 3/4 of the way though an episode the tv stopped playing the recorded show and sent me to HBOMAX. I was asked to subscribe. I don't want to subscribe to HBOMAX. I already have HBO.. The went back to the episode to "resume" and the tv said the show was complete, did i want to delete or watch the next episode. Is my dvr broken or are my recorded shows no longer available on my dvr????

1 Reply

  • BenS1's avatar
    Former Moderator
    Hi @Edp
    I know how important it is for you to watch your recorded content. If you have HBO you would not need to subscribe to HBOMax in order to use the HBOMax app on Contour. For the DVR issues. please unplug your cable box, wait 30 seconds, and then plug it back in. After that try to re-watch the content it should play all the way through.

    Ben S.
    Cox Support Forums Moderator