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I saw one that said Cloud DVR is deleted after one year (you were participating in that post!).. Nothing on physical dvr's. There were complaints about mysterious deletions going back 8 years...way before the cloud. Blame was almost always placed on the dvr hard drive going bad. Or a suggestion to reboot.
I knew about the 1-year deletion but never found its reasoning.
- CurtB4 years agoHonored Contributor
If the year expiration is Cox's way of limiting the amount that users can record and store on their servers, what's to keep users from just recording everything in sight, all day, every day? It seems like a better solution would be to have a storage limit and just use the cloud as a virtual DVR hard drive. If there's a storage limit too, what's the purpose of the expiration date? Does Cox not associate storage used with a specific user? It seems unlikely, but If Cox didn't keep track of what user recorded each stored program, the year expiration could be the way Cox cleans up storage on their servers that was made by customers who've ended cloud DVR service. But Cox should know that a recorded program was done by a current customer. They may be using the year expiration for storage management to ensure programs can't be stored on their servers forever.
This question has come up before. Could a moderator please explain the reasoning for the year expiration of stored programs for Cloud DVR users?
- Bruce4 years agoHonored Contributor III
It seems like slipshod planning to just delete recordings after a year. If you haven't watched a recording in over a year, it'd make sense.
Storage limits would make sense because it follows the model of a local hard drive: You have a defined amount. There wouldn't be much difference for the user...unless watching the recordings would count against your data cap.
- Duran_Duran4 years agoNew Contributor III
And to come back to my original question, I have a local hard drive dvr. So it's limited by its capacity. Which is why it shows you a percentage used.
- Bruce4 years agoHonored Contributor III
The only "official" documentation I could find is in the Xfinity X1 manual:
Keep Your Recordings: You can keep your recordings for up to one year, but you may need to erase some recorded programs from time to time in order to make room for new ones. You can change the recording option to For 1 Year if you want to be able to watch them over and over again. Choose Record Options, Modify Recording (if it's a series, you’ll also have the option to modify just the episode or the series), then save For 1 Year.
The aggravating part is no reasoning.
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