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KENC195's avatar
KENC195
New Contributor
9 months ago

DVR Back Up

Why can't my recorded programs be transfered to a new DVR? There isn't a hard drive in the world that cant be backed up. There is no technical reason.

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  • KENC195

     

    Hi, we do offer a Cloud DVR service if you're interested in that.  You can back up your recordings there.  https://www.cox.com/residential/tv/streaming-devices.html.  I'm so sorry but we don't offer the transfer of recorded programs from one DVR to another.  You can also get an external hard drive, a SATA hard drive and connect it to your current DVR.  

     

    StephanieS

    Cox Support Forums Moderator