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CoxCustomer2018's avatar
CoxCustomer2018
New Contributor
7 years ago

Did not receive rebate

I did not receive my rebate.  It was supposed to be received within 4 - 6 weeks after 90 days of service.  I've called many times and no one has any ability to check on this for me.  Tracking 833320779.  The status page says still in process:
https://www.coxreward.com/#/tracker?tn=833320779

  • MariaL's avatar
    MariaL
    Moderator
    7 years ago
    Hi CoxCustomer2018,

    The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account specific issues please email us at cox.help@cox.com with a link to this page, your full name, and complete address so we can assist you.

    Maria L.
    Cox Support Forum Moderator