Cox removes El Rey Network

I agree.... I went to watch my favorite show that I record for the past 3 days and got the same message.  It would be nice to be notified by Cox ahead of time when channels are being discontinued.  I used to work for Cox and the only reason I still have them is because I refuse to use Verizon because their customer service is even worse than Cox. After working for the company, I will say, they don't care about customers (the corporate office, not the employees).  All they care about is the bottom line.  

The company does not notify employees well enough of lineup changes and things to help the customer.  They fire their technical support agents so quickly that they don't have people with tenure who know what they're doing.  They're more about upselling than they are about fixing customer problems or giving the customer what they want.