Forum Discussion

bearone2's avatar
bearone2
Contributor III
4 years ago

you can reset the cox cable box anytime thru the website on calling calling for remote reset.

  • wmcole's avatar
    wmcole
    New Contributor III
    4 years ago

    No YOU CANNOT!  Cox either

    1. says "Cable outage in your area - estimated repair time, 12 hours." OR
    2. After 10 minutes of no reset posts to the web page "There was a problem. We were unable to reset your cable box". OR
    3. "You have reset your cable box too often please contact support" where they send you to a inoperative AI, "Oliver".

    Translation: We got your money so FU!  We know we haven't upgraded our infrastruction since 1980 and it is ovreloaded.  But HEY - we have a government monopoly for TV, Internet, and VOIP services in your area with no regulatory oversight so we are going to abuse the dickens out of your until you DIE!

    • bearone2's avatar
      bearone2
      Contributor III
      4 years ago

      no, you can't reset if there's an outage!!