Cox Customer Service, AGAIN.
Every time I call or ask about why my service was upgraded, without my permission, I get told that the upgrade was done, and nothing can be done about it, unless I discontinue all cox services. The issue is not about wanting more service, but why was I upgraded without my permission, along with the bill increase. In fact an earlier thread with this same question was responded too,(NOT SOLVED), with an offer to sell me more services, which I do not want, nor do I wish to pay for. Then the thread was closed with a resolved notice, when the ISSUE WAS NOT RESOLVED.