Cox Customer Service, AGAIN.
Every time I call or ask about why my service was upgraded, without my permission, I get told that the upgrade was done, and nothing can be done about it, unless I discontinue all cox services. The i...
Forum Discussion
Hi Too cheap,
Changes made by Cox don’t always require customer permission. For example, proactive network upgrades sometimes require that customers replace outdated telephony, broadband, and video equipment to keep up with advances in technology. I’d like to take a look at what changes were made to your account. Please email my team at Cox.help@cox.com so we can further investigate.
Changes made by Cox don’t always require customer permission. For example, proactive network upgrades sometimes require that customers replace outdated telephony, broadband, and video equipment to keep up with advances in technology. I’d like to take a look at what changes were made to your account. Please email my team at Cox.help@cox.com so we can further investigate.
