Having the same problem in Phoenix. Worked with both Cox and Apple as Cox thought it might be my IPad that was causing the problem. Because my Ipad was still under warranty, Apple gave me a new IPad. Still the same problem, sound cuts out on random stations. I find I can go to the ToGo channels and get sound, but when I’m in my house using my iPad I lose sound on my regular channels.
Called Cox back after receiving new iPad. I was escalated to the next level of Tech Service after my IPad was swapped out, and a supervisor was going to call me but shockingly (yes, said with total sarcasm) no one has called. I just lose sound on more channels. Since I can’t get Cox to respond, looking like it’s time to move to a new provider.
We are in Phoenix too. Having same issue with ESPN and FOX Sports channels. No sound on iPad and no sound or picture on laptop.
Same issue in the Phoenix area....now a month since!!!
Still have the problem. No TBS on 49 nor 1049.
I can get sound with the video description on, but that gets a bit annoying.
This sure is odd and I do not think Cox can figure it out.
