tenders1.....this is truly a pain for those that login to watchtv.cox.com. The only temporary fix that seems to work is to keyboard type s on the page that the sound is blank. Sometimes v has worked too. But the s (secondary audio) does the trick. Open the icon next to the gear (lower rt) and slide the dot. Type ? to get a list of shortcuts. Go back into this thread to read some of the comments.
What is strange is that COX was able to fix this on selected channels, like TNT, WGN, CNN in different markets. HOWEVER, this "no sound" or stuck video, still appears. For me in OrangeCo, 7 (abc) is broken. Someone reported this a week ago and it's still broken. I have reached out to COX about what in general is the issue, and how some of the markets get a fix....NO RESPONSE, other than Technicians are working!
