The Video Description button is not always available. But when it is, I get sound and als the description. When I turn off the VD button, No SOund.
The Spanish channel works and gives sound.
I suppose I could take language lessons and listen to the channels that way. I already speak French but there is not a choice of language.
Language lessons is an option. Or, you could move across country to a Cox market where the sound works for all channels. The serious option is to continue to press Cox to fix the issues with their service. You shouldn't have to look for a kludge work around with SAP and/or Video Description.
