Forum Discussion

letti001's avatar
letti001
New Contributor III
6 years ago

Cox Contour on Browser has no sound for home but does for TV Go

Greetings, I have Cox cable at home and the TV works well with my TiVo device and cable card. For my study, I jus tuse the web browser. However there is no sound for some channels. TNT, Paramount...
ucjuicy's avatar
ucjuicy
New Contributor
6 years ago

It's on their end but until one of their techs tries watching TNT on their phone you will get nothing but run-around.

On both my mobile apps and desktop browsers i will get no sound on specific channels. And it started a month or less ago. And i have not updated my mobile Contour app in that time.

However, i did get the audio back half the time when visiting the SAP settings and choosing either espanol or video description, whichever happens to be available.