Forum Discussion
SEVa
New Contributor
we have a dvr and a remote box, they both set to up date in early morning 2-4am. but recently we been getting a update at 830am bringing down borh bowxes for 5 to 10 min. also it be happening in the evening.both when we are watching them. we leave both boxes on all the time as re omended by cox sevice man. but still happeng
EricaW
4 years agoFormer Moderator
@SEVa, it is possible you are affected by an overnight maintenance period as Allan mentioned. If you ever seek to confirm such work, please check the site www.cox.com/.../outages.html or Cox app anytime. You may also send an email to cox.help@cox.com with the home address and a lnk to this forums post, to have us review your area activity.
Erica
Cox Support Forums Moderator
Erica
Cox Support Forums Moderator
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