Cox Contour Boxes updating always at the incorrect time
OK we have followed the correct directions for our boxes to update at a specific time. Unfortunately they are updating at a different time than what we selected and then taking close to 2.5 daily to update. Is anyone else having this issue/ Our TV's display the Please excuse our house cleaning message. TV is unwatchable for that entire time! How do we resolve this issue. Again it's not the settings, we already have those set up for a particular time that Cox seems to be ignoring.
Setting up a second DVR main box- Issues!
Hello! I’m trying to set up a DVR main box and this is the second box that I have tried from Cox. I’m also trying it on another TV and I have used multiple cables and I still cannot get the thing to work. So it’s definitely not a problem on my end. I only get a couple channels and then the rest say “to be announced” and that is it. For some reason Cox cannot get it to receive a signal. When I click on the Cox button on the remote, I go to customer service and do a receiver test. But the connectivity test failed I got a reference of 10.1. 7.2 and it says a serious problem has been detected. I get current value 33.2. With all the error codes that I’m getting no one can seem to figure out the problem. Any suggestions would be appreciated. Thanks!