Forum Discussion

gizmom's avatar
gizmom
New Contributor
3 years ago

Cox contour 2 client box not working

I had to unplug my large contour box to put in a new media cabinet.  When I restarted it, my smaller "client box" in another room, stopped working.  It kept telling me to tighten the connections and ...
bearone2's avatar
bearone2
Contributor III
3 years ago

unplugging shouldn't affect the smaller box.

have cox rep send a refresh signal, which will include any required updates.

  • gizmom's avatar
    gizmom
    New Contributor
    3 years ago

    Thank you!  I will try that.

    • gizmom's avatar
      gizmom
      New Contributor
      3 years ago

      Did not work.🙁

      • BenS1's avatar
        BenS1
        Former Moderator
        3 years ago
        Hi @Gizmom

        You need the larger Host Contour box to be plugged in and connected in order for the smaller Client box to work.

        Ben S.
        Cox Support Forums Moderator