Cox Center Ice Picture Problems
The last two days Cox NHL Center Ice has not worked. The game pairings are correctly listed with times, but clicking on a game just results in a blocky picture of fuzzy colors totally unrelated to ...
Forum Discussion
Hi VA Hockey Fan,
We are terribly sorry to hear that you're having issues with NHL Center Ice. We have an open escalation for this and a dedicated team actively investigating this right now. We will be closely monitoring the escalation and when we receive additional information, we'll reach out to you. -Kevin M, Cox Support Forum Moderator
We are terribly sorry to hear that you're having issues with NHL Center Ice. We have an open escalation for this and a dedicated team actively investigating this right now. We will be closely monitoring the escalation and when we receive additional information, we'll reach out to you. -Kevin M, Cox Support Forum Moderator
FIX IT! Still no sound and a picture that looks like a video feed from a modem - multicolored squares, watery colors. Again FIX IT! We are paying a lot of money for this package.
- Hi Dmorack, our video engineers are investigating the issue with the NHL Center Ice channels. We hope to have an update soon. -Becky, Cox Support Forums Moderator
Still broken! I am not able to watch this afternoon's game. Seriously, how hard is it to fix this issue? We pay an awful lot of money for this package and Cox has not provided a solution for 3 days!!!!
Still not fixed this evening. No explanation or time to resolution provided by Cox Support. I've called 3 times. Very disappointed.
- Hi Dmorak, our video engineers are still actively investigating the issues regarding your Center Ice channels. Again, we are truly sorry for the inconveniences caused. When we receive additional information, we will most definitely follow-up with you. -Kevin M, Cox Support Forum Moderator
