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bsbcgirl's avatar
bsbcgirl
New Contributor
6 years ago

Contour/Prime Video app

Problem started today (9/19/19). When try to watch PrimeVideo through Contour get the message "Oops. Unfortunately this feature is not working. Our engineers are hard at work to resolve this problem."  Pleas advise. Thank you.

  • Becky's avatar
    Becky
    Moderator
    6 years ago
    Hi Bsbcgirl, I'm sorry about that! Our video engineers are currently working to resolve the issue with Prime Video. Thanks for your post! -Becky, Cox Support Forums Moderator
      • bsbcgirl's avatar
        bsbcgirl
        New Contributor
        6 years ago

        So the problem seemed to be fixed this morning (Fri 9/20), but this afternoon it was not working. Got a new message with Error Cose SPPS-04036