It sounds like you're zooming an SD movie. Are you on the correct channel for the HD version of TCM?
Hi Kevin - Thanks for your response. When I got my letter from Cox stating that it was time to upgrade to Contour by June 4 or else I could lose channels, I upgraded. Do I have any options to consider besides Contour? Or, is Cox only supporting Contours now and not keeping a stock of Rovi type boxes? Do Cox techs still support Rovi-type boxes? If not, I get it. What would be the point of having a Scientiic Atlanta and if it dies, never having any more in stock to replace it. I welcome change and love Contour's features, but in this case change has caused me to not watch many of the shows I loved before. But I'm still paying for them. If there are any alternatives, let me know and I'll happily call Cox. If not, I'll look for my own options. I've tried every setting change on my TV and Contour remotes and even the great tech who came yesterday did the same for me. He checked things outside and my signals are great. I showed hm some current shows, and ones I had recorded so he could see how they looked on my HDTV screen(s). He understood what I was seeing, but he said with Contour there's nothing that can be done. I'm sure you are thinking I'm being too picky. I'm not. I don't expect SD to look like HD, but on my Scientific Atlantas those shows were clear and proportioned. Your explanation makes sense of why this happened--Cox changed all settings to HD. I guess that didn't effect "Rovi boxes." But on Contour, SD didn't transfer well to HD. That's why I can turn on TMC and watch the host in full HD, but when the SD TMC movies comes on, they are square with bars on either side. And it is not limited to TMC. With Contour even a few SD shows in full screen are blurry. I was watching a CNN documentary on John McCain hosted by Wolf Blitzer. He was amazingly clear in HD, but when they played old videos of McCain over the years, those old videos played "full screen" but were very blurry. They are old videos, I know. But they are more distorted and blurry with Contour than when I had my Scientific Atlanta. I've had Cox for decades and I've appreciated the evolution of technology. Contour has great features, but when I was paying for two Scientific Atlanta DVR's- the reception was amazing. I'd love to go back two weeks ago and never had made that upgrade appointment! Any options? If not, I promise to shut up about this.
Kevin - one more thing to show I'm not crazy....this morning two friends of mine were at my home for breakfast, and they still have their Cox Scientific Atlantas. They did not receive that letter requesting them to switch to Contour. But I showed them in depth the great features of Contour, but also what my SD shows now look like, and they did not like what they saw. My friend Frank couldn't believe it and he tried to readjust the settings for me, but it didn't work. As for them, they are in shock by the change and relieved they didn't upgrade to Contour. They have great viewing reception, they love HD, but watch lots of SD shows, especially MTV videos, etc. and won't give up the full screens and clarity. Anyway, I'm willing to say I'm exaggerating, and I have friends that would tell me so! But I'm not and it's not good.
Providers have quite the racket: mandatory rental fees for utter junk.
