Forum Discussion

SECNAV's avatar
SECNAV
New Contributor
4 years ago

Contour TV Online - Flash Player retirement

Cox's Contour TV (https://watchtv.cox.com/listings) requires Flash Player to be enabled when accessed with Chrome. Adobe has announced Flash Player will be retired on December 31st, 2020. Does Cox ha...
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Flash Player Retirement
Bill_Wallace's avatar
Bill_Wallace
New Contributor
4 years ago

Getting message "Adobe Flash Player is blocked" in Chrome now trying to watch CNN on Cox Contour. Is there a fix for this?

  • Allan's avatar
    Allan
    Moderator
    4 years ago
    @Bill Wallace, I recommend clearing cookies/cache and then rebooting your device. -Allan, Cox Support Forums Moderator.
  • Andrew_Wees's avatar
    Andrew_Wees
    Contributor III
    4 years ago

    just tried chrome and works fine for me no error

  • CurtB's avatar
    CurtB
    Valued Contributor III
    4 years ago
    To fix your Chrome issue with Adobe on the Contour website:
    Steps 1-8: Delete watchtv.cox.com cookies only
    1. On your computer, open Chrome.
    2. At the top right, click the Customize and control Google Chrome icon .
    3. Click Settings.
    4. Click Privacy and security.
    5. Click Cookies and other site data.
    6. Scroll down and click See all cookies and site data.
    7. At the top right, search for watchtv.cox.com.
    8. On the right, click Remove watchtv.cox.com .
    9. Close Chrome.
    10. Go to the Contour website: https://watchtv.cox.com