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Louie_vig's avatar
Louie_vig
New Contributor II
5 years ago

Contour to contour 2

I have a 6 DVR box but I am still on Contour. I would like to switch to contour 2 but I don't want to lose the programs I already have recorded. I am about 50% full. Is that possible

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  • BrianM's avatar
    BrianM
    Moderator
    5 years ago
    It is not possible to transfer recordings from one cable receiver to another. You will lose any current recordings when upgrading unfortunately.

    Brian
    Cox Support Forum Moderator
    • Louie_vig's avatar
      Louie_vig
      New Contributor II
      5 years ago

      That is crazy.  I did it for my father in law when he upgraded his DVR on Dish network.   Lousy service on Cox's part.

      • Louie_vig's avatar
        Louie_vig
        New Contributor II
        5 years ago

        Does that also mean that I can't keep my existing DVR after I upgrade so that I can watch the programs I already have recorded while recording new programs to the new dvr?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    Don’t blame Cox; blame High-bandwidth Digital Content Protection (HDCP).

    The recorded programs on your Contour-1 will only play on devices designed to display and not to record.

    Even if there were data ports to transfer your programs, HDCP won't transfer encryption keys from device to device.