Forum Discussion

MaxOC's avatar
MaxOC
New Contributor III
3 years ago

Contour recorded shows are deleted on their own

This is not the first time I have seen this but my Contour box deletes recorded shows from time to time on its own. This is not a problem with disk space, its only 24% full and the Contour box was re...
MaxOC's avatar
MaxOC
New Contributor III

There is not much else they can do. I have reported this several times to Cox support and got no results. The best they can do is ship you another crappy Contour box. They need a complete new solution to their DVR system. If there was another cable provide in my area I would have been long gone.

Allan's avatar
Allan
Moderator
3 years ago
@MacOC, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com so we can help. -Allan, Cox Support Forums Moderator.