Forum Discussion

alysbud's avatar
alysbud
New Contributor
5 months ago

Contour On Demand

Why has Cox contour on demand had so many issues as of late when trying to watch on browser? Almost all of the saved shows are missing episode recordings in between or not updating at all. Or when they do have the episodes available they will freeze part way through the episode and never be able to get past the apparent glitch in the episode. Why market the on demand feature with how much we spend for it to not even work properly? 

3 Replies

  • Thullisa's avatar
    Thullisa
    New Contributor

    Having the same issue, Cox states there’s an outage in the neighborhood and they are working on it.

    • StephanieS's avatar
      StephanieS
      Moderator

      Thullisa

       

      Please send me an email as well.  Include your full name, address and a link to this Forums post and send to: cox.help@cox.com.  Thanks!  

       

      StephanieS

  • alysbud

     

    Hi, I'd like to look into this for you!  Please send me an email and include your full name and address.  You can send that email to: cox.help@cox.com.  Please include a link to this Forums post.  Thanks!

     

    StephanieS