Contour 1 has 7 lines in the Guide. It's very easy to use. My Contour 1 problems are mostly with the recording features. one out of 12 recorded shows will not play back. so I miss the show. I never know which one of the 12 ( I am estimating) it will be. I also have one out of every 20 recordings appear in the Missed Recordings list with ridiculous reasons like "This recording failed because it conflicted with another high priority recording"..... but there is no "high priority" option..... and I was only recording one tv show at this time so there was nothing to cause a conflict. My other complaint is with the Pandora music option. When I called Cox about the feature having many problems, no one at Cox even knew the feature existed.... no one listens to Pandora on their tv; only on their smartphone. Contour 2 has "iheartradio" instead of Pandora; have you ever used it?