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kgemma's avatar
New Contributor
5 years ago

Contour 2: constant playback issues

contour 2 box is stopping on nearly every recording and forcing us into the "free" on-demand version. Very frustrated that we can’t watch the show we’ve recorded! Please advise!

Thank you!


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  • CurtB's avatar
    Valued Contributor III

    For your personal security, you should immediately remove all your personal information from this public forum.  Click "More" below your post, then "Edit".

    Then, email and provide your full name, full service address and a description of your issue.  

  • Hi Kellyn, I've edited your post to remove your personal information. This is a public forum. Please email our team at for further support. -Becky, Cox Support Forums Moderator