Forum Discussion

kgemma's avatar
kgemma
New Contributor
6 years ago

Contour 2: constant playback issues

contour 2 box is stopping on nearly every recording and forcing us into the "free" on-demand version. Very frustrated that we can’t watch the show we’ve recorded! Please advise!

Thank you!

Kellyn



3 Replies

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  • CurtB's avatar
    CurtB
    Honored Contributor
    6 years ago

    For your personal security, you should immediately remove all your personal information from this public forum.  Click "More" below your post, then "Edit".

    Then, email cox.help@cox.com and provide your full name, full service address and a description of your issue.  

  • Becky's avatar
    Becky
    Moderator
    6 years ago
    Hi Kellyn, I've edited your post to remove your personal information. This is a public forum. Please email our team at cox.help@cox.com for further support. -Becky, Cox Support Forums Moderator