Forum Discussion

bryaninphx's avatar
bryaninphx
Valued Contributor
7 years ago

CNN (1036 in PHX, AZ) is Freezing Audio/Video every 10min or so and has been for the last day or two, its very annoying.

 and has been for the last day or two, its very annoying. This is very similar to the MSNBC Issue on May 3, 2018 but without the colorbars. I called Cox Tech Support and they confirmed others have ...
  • mattyro's avatar
    mattyro
    7 years ago

    Last night Billions and Westworld along with some others freeze picture, no sound for a second or 2 then goes back to normal . Happens twice every half hour.

mattyro's avatar
mattyro
New Contributor II

Last night Billions and Westworld along with some others freeze picture, no sound for a second or 2 then goes back to normal . Happens twice every half hour.

LatitiaS's avatar
LatitiaS
Moderator
7 years ago
Hi Mattyro,

I am sorry to hear of your video issues. You mentioned it happens twice every half hour. Can you confirm the distortion still taking place?

Latitia
Cox Support Forums Moderator