Forum Discussion

bryaninphx's avatar
bryaninphx
Valued Contributor
7 years ago

CNN (1036 in PHX, AZ) is Freezing Audio/Video every 10min or so and has been for the last day or two, its very annoying.

 and has been for the last day or two, its very annoying. This is very similar to the MSNBC Issue on May 3, 2018 but without the colorbars. I called Cox Tech Support and they confirmed others have ...
  • mattyro's avatar
    mattyro
    7 years ago

    Last night Billions and Westworld along with some others freeze picture, no sound for a second or 2 then goes back to normal . Happens twice every half hour.

Becky's avatar
Becky
Moderator
Hi Bryan, you might be onto something! When you have an opportunity, check to see if the audio stuttering is occurring on other Time Warner channels, such as 1045 truTV, 1026 TNT, and 1071 TCM. Thanks! -Becky, Cox Support Forums Moderator
bryaninphx's avatar
bryaninphx
Valued Contributor
7 years ago

I recorded "The Tesla Files" on History last night and it did the same thing, but History is an A&E channel.

I'll test a few other Turner channels.