Forum Discussion

pweiss3's avatar
New Contributor
6 years ago

Channels Freeze, then become Unavailable

Over the last three weeks, my most frequently watched channels often freeze, then become unavailable.  I was watching a play-off football game on CBS, and in the middle of it the picture goes out.  I can’t reconnect but other stations are viewable.  How is this possible?  I want a partial refund because I have to leave my house, go to a sports bar, just to finish watching the game I started.  TOTALLY ridiculous!  Cox cable is REALLY bad, and if I had a viable alternative to this horrible company, I would take it.

1 Reply

  • Hi Pweiss3. To assist you with this, please email us at and include your name and your complete address along with this information and we will be glad to help to get this resolved. Thanks, Lisa - Cox Support Forums Moderator