Forum Discussion
Becky
7 years agoModerator
Hi Vegasmisty, we will monitor channel 19 MSNBC to see if we can identify an audio issue. Does the audio drop-out occur on each of your digital receivers? -Becky, Cox Support Forums Moderator
- vegasmisty7 years agoNew Contributor II
It happens on all TVs. Before audio would drop earlier today but now picture freezes when audio drops. It’s only on channel 19 as far we can see. It happened before several times and Cox found their problem. They to,d me it was a third party issue whatever that means.
Its NOT our issue. It’s Cox. We’ve been here before several times in that last 6 mos.
- vegasmisty7 years agoNew Contributor II
Check my prior messages over last 6 mos and you’ll see what I mean.
- Becky7 years agoModeratorHi Vegasmisty, we've forwarded your post to our network operations team so the issue can be investigated further. Thanks for taking the time to post! -Becky, Cox Support Forums Moderator
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