Changing from Contour 1 to Contour 2 - Regrets?
My Contour 1 box freezes occasionally and requires a reboot. After two service calls the rep said that Contour 2 is better and said that I should switch. I read about the program search and new features which I don't need. I read online that Contour 2 freezes too. Is there a software upgrade that will fix Contour 1? I want to keep some recorded programs that feature a family member. Are there any fees involved if I do switch?