Change to Services Misleading
I ordered a change in services today (9/13/2024) - eliminating Phone Service and Homelife - ONLY! Upon completion of this order, we lost the ability to record programs and lost our previously record...
Forum Discussion
Hello. I'm so sorry that the DVR feature is no longer on your account. We can certainly investigate this and see what needs to be done to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.
