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NovaNicole's avatar
NovaNicole
New Contributor

Can't record show from Cox online TV Listings - says I don't have TV Service??

I never know when this TV Listing is going to only show me a handful of channels or all that I receive. I've recorded shows from the online TV listings in the past, but tonight, even being signed in, when I click on the red record button on the site, it tells me I don't have TV Service. I beg to differ. 

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  • ColleenD's avatar
    ColleenD
    Moderator

    NovaNicole, thank you for bringing this to our attention. I was able to recreate this using my own credentials and have reached out to our video team to have them look into it. -ColleenD. - Cox Support Forums Moderator

      • ColleenD's avatar
        ColleenD
        Moderator
        You're welcome! Forum Moderators are monitoring the ticket and will follow up here when we have info to share. -Colleen