billy77
6 years agoNew Contributor
Can i get replacement equipment via mail ?
Hi i have had cox contour dvr and 2x contour 2 (small box's) for less than a month and one of the small contour 2 box's has quit working.
Is there anyway that i could get a replacement contour2 in the mail and then mail back the faulty one ?
Or do i have to go to a physical store to get a replacement ?
P.S. i have done all the troubleshooting possible ..new hdmi cable,resetting cable via online and even moving to another room and tv.
Thanks