Forum Discussion

ski50's avatar
ski50
New Contributor
5 years ago

Can’t watch on demand! Error message!

I set up my Contour 2 boxes on 12/21/2020. Unfortunately when I go to watch on demand there is an error message and I can’t watch anything it says, “This channel is not part of your subscription”, wh...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Call Cox again (I know) and have a tech re-provision your account.

This will delete your cable-TV service and then recreate it.

  • ski50's avatar
    ski50
    New Contributor
    5 years ago

    Thank you