Forum Discussion

ski50's avatar
ski50
New Contributor
5 years ago

Can’t watch on demand! Error message!

I set up my Contour 2 boxes on 12/21/2020. Unfortunately when I go to watch on demand there is an error message and I can’t watch anything it says, “This channel is not part of your subscription”, wh...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

What's the make and model of your boxes?  Also, you could try resetting your boxes from your Cox account.

ski50's avatar
ski50
New Contributor
5 years ago

It is a contour 2. I have already reset it eight times.

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    call cox, have them reset contour, will include any updates!!