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ABear's avatar
ABear
New Contributor

Cable isn't working while on generator power. Is there a way to have it work while on generator power?

During power outage I have a generator that runs my house. I cannot get cable while running on generator. Is there a way to fix this?

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  • Bruce's avatar
    Bruce
    Honored Contributor III

    Why is your power out?  Is it a widespread outage?  Perhaps it's also affecting your neighborhood node, local edge router or headend at Cox.

    • ABear's avatar
      ABear
      New Contributor

      It was out due to weather. Effected about 500 customers. I'm ignorant to the causes you listed. Power is back on, I'm just checking for future occurrences.

      • Bruce's avatar
        Bruce
        Honored Contributor III

        What I meant was...if the outage is affecting you, it's also affecting Cox.  Cox also needs power to make stuff work.