Forum Discussion

C_Hart's avatar
New Contributor
5 years ago

Cable box rebooting

My cable box keeps rebooting on its own. Why is this happening????  I know when it's going to happen because it changes the channel randomly right before the box shuts down. 

5 Replies

  • JonathanJ's avatar
    Former Moderator
    @C Hart

    Have you already check the power cord and coax cable to make sure all ends are secure?

    Jonathan J
    Cox Moderator
      • bearone2's avatar
        Contributor III

        i wasn't aware of being able to change but 3-5 is good because i'm usually sleeping. several times when i've gotten up to let cats in/out i'll see the re-boot.

  • Bruce's avatar
    Honored Contributor III

    What make/model?  What software version:  (Contour > Settings (Gear Icon) > About?

    Its software might be trying to update but encountering a problem.