Forum Discussion

deanromaine's avatar
New Contributor II
6 years ago

Audio on Cox DVR not synced with Video

I have called Cox many time to complain that my DVR sound does not match the video. They usually just reboot my cable box and it is ok for a couple hours.

Last week I scheduled an appointment for a technician to check out my cable signal. It was confirmed it was fine. Technician replaced DVR with new Cisco DVR box.

The problem did not go away. Today I fixed problem.

1. Press Contour button

2. Select settings (icon al the way to the right).

3. Select Device Setting

4.Select Audio

5. Select HDMI Audio Output:

6.Change from Auto Detect (Dolby Digital 5.1) to Expert mode

Sound delay instantly fixed.

I hope this is useful to someone

2 Replies

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  • Nothing better than doing a quick web search for a problem, this was the second thing that popped up, did exactly what they said and it was fixed immediately.

    Thanks Dean Romaine

  • Ajm2005's avatar
    New Contributor

    Much appreciated, problem resolved!! I would have never thought to do this, as I am definitely no expert ☺️