Hi Kevin! This has been going on for some time now. It’s very consistent. I see it on prime time shows all the time. I see it on live TV and recorded shows. I’ll try on demand and let you know. That will be an interesting test.
Hi Tomb993, do you have any audio equipment connected to the cable box? What kind of cable connects the cable box to the TV? Check your digital audio settings. You can sometimes fix audio sync issues by switching to PCM (Pulse-Code Modulation). -Becky, Cox Support Forums Moderator
It does not appear that you’ve answered Becky’s inquiry about connections. So that we isolate and better troubleshoot this issue please advise of the following:
• Do you have any audio equipment connected to the Contour receiver?
• What kind of video TV cables are you using to connect the cable box to the TV? HDMI, Component, S-Video or Composite
• What audio TV cables are you using? HDMI, Optical Digital, Coaxial Digital or Composite (RCA) audio
I thought I answered by stating that the diagnosis ruled out anything on my end. If it were on my end, it would happen to all shows on ABC, not just prime time shows, and it would happen on all other channels. As far as I can tell, this completely rules out anything on my end.
But to answer your questions:
The Contour box is connected to a home theater system with an HDMI cable, which connects to the TV with an HDMI cable. There are no audio specific cables involved, audio goes over HDMI.
I have also tried Becky's suggestion of PCM, but it didn't help, but I wouldn't expect to, the problem is clearly not on my end.