Forum Discussion
Bruce, Thank You for the reply, It still looks like Cox would let me know something in regards to we are going to solve your problem, or the problem cannot be solved sorry, something, How about telling me why caller ID and time stamp is not working. at least I could get a look at the number that is calling to know where to answer it or not to some extent it would help. May be I need an later date phone modem, the one I am using is from several years ago, If so why do they not tell me so ? ?? Again Thank You for your interest, you are appreciated.
Do you have one of the newer telephone modems...aka eMTA?
Tell us the makes and models of your equipment for Internet and phone service.
- RHoL4956 years agoNew Contributor III
Bruce, The phone modem is ARRIS Model: TM502G/CX-8721126 p/n TM02DH1G5 s/n: 76RBMV487267596 , The internet Modem is ARRIS Toushstone CM8200A p/n : TC00DAD38200A2CX0 s/n: 84E2P7333600567 DOCSIS 3.1, I own the internet modem, The phone modem / internet modem was the first one used from cox when I Subscribed for the internet and phone service. I now use a cable split-er from the line in to the internet modem and phone modem. Thank You.
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