Those are two of the options in "Settings" that haven't been available to Cox customers for over four years. Uncheck one or more of them to turn them off and click "Save". Leave the page and come back. Options you unchecked will be checked again. (If you can't turn a setting on/off, it's not an option). Those settings aren't on by default or we would all be getting email notifications every time we get a Forum notification. Random email notifications that we do occasionally receive are a Forum glitch.
Earlier in this thread, I posted four links to Forum posts that referenced this.
Doesn't inspire confidence that they will fix either of my problems any time soon (call history not working and not receiving emails they claim they sent). It's like being in the group that receives a placebo in a drug trial.
Well...1) Call History not working...2) No SMTP from Cox.com to SBCGlobal...3) No SMTP notifications from Cox Forum. Discrepancies with Cox is like a continuously unraveling thread.
You've missed so much Call History in the last 3 weeks...you should implement your own Call History tool. Hmm? I can't think of nothing.
The fact that the Forum "Settings" page can still be reached at all after more than four years is an indication that it probably still works for companies that pay for that feature in their licensing agreement. Cox probably dropped Forum non-essentials from their licensing agreement to reduce the fee they pay to their vendor. The vendor may have chosed the final "Save" step as the choke point, because it was the easiest to implement... or for spite.
Edit: The Forum "Settings" page does retain one working function. The "Subscriptions" tab may be used to "unsubscribe" from email notifications for all four forums from a single location. "Unsubscribe" could also be performed at the individual home pages for each forum.
"Unsubscribe" prevents Forum notifications for all but the threads to which you have posted. To prevent notifications for those threads, click "Turn Reply notifications off" in the lower right of the selected thread.
The "Settings" page on the Cox Residential server?
I don't what's up with the notifications via SMTP. After having been spammed into exhaustion, some subscribers begged to know how to turn 'em off. Then when subscribers want SMTP notifications, you can't get 'em to work.
If it is a 3rd-party vendor, Cox probably dropped their support agreement with said vendor years ago to save cash.
